OROCS provides an efficient and industry leading way to accept your customer orders online, transmit the order instantly via Email, Fax, SMS to your warehouse, supplier or franchise and at the same time provides detailed reporting features for accounting purposes.

 

Although the order processing happens in real-time; a customer can order any time up to 7 days in advance - a proven concept for the online food ordering industry.

• Once a customer places an order online, it is transmitted to the OROCS secure server for processing
• The order is then submitted to the store via email, fax or SMS
• The store confirms receipt of the order and processes order for delivery / collection
• OROCS notifies the customer of the order progress at each stage up to point order is received
• Automated accounts are sent out in addition to the financial reporting functions available with the store account

• Detailed e-commerce reporting framework
• Detailed customer reporting framework
• Automated accounts reporting as well as financial reconciliation per store
• Track sales and payments (individual time frame)
• Export reports to Microsoft Excel for further analysis
• Report on Products - by amount or quantity sold
• Report on promotion codes and redemption
• View on a per order basis details on every action - log file
• Customer export functionality